2 years program
FB Division
In this 2-year Food & Beverage Program, students will be equipped with the knowledge and skills to manage daily operations across various areas within the Food and Beverage Division, while also developing strong management and entrepreneurial abilities. The program also emphasizes strategies and techniques to maintain high standards of hygiene in the preparation and service of food and beverages.
In the Certificate IV program, students are required to complete the first two semesters on campus, focusing on theoretical foundations and skill development. This is followed by a six-month on-the-job training placement within the industry, providing valuable hands-on work experience. Upon completion of the internship, students are required to return to campus to complete their final semester (Semester IV).
Graduates of this program can pursue careers including: F&B Supervisor, Cook Helper, Commis (Hot Kitchen & Cold Kitchen), Pastry & Bakery Staff, Waiter/Waitress and Bartender
What will you learn?
- Basic communication skills (telephone, verbal, and written) in English.
- Work safety, hygiene and first aid procedures.
- Knowledge of local hospitality and tourism industry.
- Administrative procedures and child protection in the tourism industry.
- Food and beverage services
- Ability to work in teams and diverse social environments.
- Customer complaint handling and professional service.
- Basics of kitchen management
- Product/service promotion and explanation of tourist attractions.
- Food safety and kitchen sanitation techniques
- Effective communication and basic English skills.
- Management of kitchen stock and supplies.
- Food product development
- Implementation of administrative procedures and office duties.
- Working in a team and understanding social diversity.
- Basic commercial cooking techniques.
- Building a safe and healthy workplace.
- Diversity management and occupational safety.
- Monitoring staff activities and performance.
- Planning and implementation of meetings and work evaluations.
- Management of administration and financial transactions.
- Staff data collection and work performance evaluation.
